Travelex Insurance Services is a leading provider of travel insurance, offering a wide range of travel protection plans with a variety of benefits and optional upgrades. Choose a plan that includes coverage for trip cancellation/interruption, emergency medical & medical evacuation/repatriation, baggage delay and trip delay. Travelex plans offer 24/7 travel assistance services, primary coverage, and much more.
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Contact Information
Travelex Customer Solutions
- Address
- Travelex Insurance Services
- 810 N. 96th Street, Suite 300
- Omaha, NE 68114
Insurance coverages underwritten by individual member companies of Zurich in North America, including Zurich American Insurance Company (NAIC #16535, state of domicile: New York), 1299 Zurich Way, Schaumburg, IL 60196.
Contact By Telephone
- Customer Solutions Number: (800) 228-9792
- Hours of Operation: Weekdays, 9:00am - 8:00pm EST
Contact By Email
If you purchased a Travelex plan on or after December 3, 2024
Claims
Contact By Telephone
- Claims Customer Service: (800) 501-4781
- Claims Email Address: support@zurichtravelclaims.com
To Download a Claim Form Visit: https://www.travelexinsurance.com/customer-service/claims
Mail to:
Zurich Travel Claims Administration
PO Box 1019, Youngwood, PA 15697-0919
Emergency Assistance Numbers
Travel Assistance
Contact Zurich Travel Assist:
1-800-555-0870 (toll-free within USA & Canada)
1-416-977-1803 (worldwide direct number, collect calls accepted)
Email: assistance@zurichtravelassist.com